1. Introduction
PublicGo.my ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect information about you when you use our platform.
This policy applies to all users of PublicGo.my, including buyers, sellers and visitors.
2. Information We Collect
We collect information you provide directly: name, email, phone number, identity verification documents, vehicle listing details and payment information.
We automatically collect: device information, IP address, browser type, pages visited, time spent on pages and referring URLs.
For sellers: business registration details, bank account information for settlement, and listing analytics.
3. How We Use Your Information
We use your information to: provide and improve the platform, process transactions, verify identities, send service communications, detect and prevent fraud, and comply with legal obligations.
We do not sell your personal information to third parties.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us.
7. Your Rights
Under the Personal Data Protection Act 2010 (PDPA) Malaysia, you have the right to access, correct and request deletion of your personal data. Contact us at privacy@go.my to exercise these rights.
8. Security
We implement appropriate technical and organisational measures to protect your data. Data is encrypted in transit and at rest. Access to personal data is restricted to authorised personnel only.
9. Contact
For privacy enquiries, contact our Data Protection Officer at privacy@go.my or write to: Public Auto World Sdn Bhd, Petaling Jaya, Selangor, Malaysia.